At Ekzist, we strive to ensure your complete satisfaction with our products. If for any reason you are not fully satisfied, we offer returns and refunds within 7 days of delivery, subject to the following conditions:

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Eligibility for Returns:

• Items must be unused, unworn, and in their original condition and packaging.

• All original tags and labels must be attached.

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How to Request a Return: To initiate a return, please contact our customer service team at connect@ekzist.in within 7 days of receiving your order. Our team will assist you with the return process and provide further instructions.

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Return Shipping: We offer complimentary return shipping for all eligible returns.

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Refund Process: Once your returned item is received and inspected, we will issue a refund in the form of your preference: store credit, original payment method, or exchange, within 7-10 business days.

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Please note that we reserve the right to refuse a return or refund if the item does not meet our return policy criteria or shows signs of wear, damage, or use beyond trying it on.

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For any further questions or assistance regarding our return and refund policy, please contact our customer service team at connect@ekzist.in.

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We strive to make the return process as smooth and convenient as possible for you.